Application Support Analyst

Application Support TechnicianChandlers Ford, EastleighSalary:
25-33k (DOE)
This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base.
You will be part of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training.Essential Skills and ExperienceDegree in IT, Business IT or equivalent training.Strong problem-solving ability and initiative.Ability to quickly understand business and system processes.Excellent communication skills (verbal and written).Able to prioritise multiple tasks under pressure.General IT knowledge (Microsoft applications, servers, browsers, remote desktop).DesirableExperience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage).Previous application support experience.SQL/SQL database knowledge.BenefitsThere is private medical, and a large free car park on site. There is plenty of learning and development opportunities.
#J-18808-Ljbffr
Other jobs of interest...

Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!