Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at The Soho Hotel, where elegance meets outstanding service.As a Bar Manager, you will oversee the daily operations of our esteemed hotel bar, collaborating with senior management and team members to deliver unparalleled service that exceeds our guests'' expectations.Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.Responsibilities:Manage the bar''s day-to-day activities, ensuring smooth and efficient service.Establish and maintain strong, professional relationships with guests, consistently delivering inspirational service.Lead, motivate, and develop the bar team through effective training and solid leadership.Confidently handle guest complaints, finding prompt and satisfactory solutions.Create new cocktails and drink offerings that align with our brand, enhancing our menu with innovative choices.Ensure all team members adhere to correct measurements and licensing regulations.Work closely with the Food and Beverage Manager to ensure a seamless and high-quality service.What you Need:Proven experience as a Bar Manager in a fast-paced, luxury venue.A deep passion for Food and Beverage, with extensive knowledge of beverages, quality products, and ingredients.Strong menu development skills, with the ability to innovate and enhance our offerings.Excellent personal presentation and communication skills.Demonstrated experience in managing and developing a team, with a talent for motivating others.Exceptional attention to detail, ensuring that every aspect of our service inspires and delights our guestsWhat We Offer:Competitive salary plus service charge to be discussed at venue.Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)Discounted cinema tickets, gym membership, travel, retailers and restaurantsComplimentary meals on shiftReferral bonus scheme for recommending top talentFlexible scheduling without split shiftsDry cleaning service for work attire and discounted personal dry cleaningEnhanced holiday allowance based on length of serviceSeason ticket loan for convenient commutingOngoing training, professional development, and fully funded English lessonsRegular social events, team activities, and fitness sessionsBenefits like cycle to work scheme and annual long service awardsOne allocated paid day per year for volunteering workExclusive discounts at Design Hotels, staff sales, spa discounts, and product perksAnd much more!!Why join Firmdale Hotels?Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:Proud winners of The Times Best Places to Work for both 2024 and 2025The Kings Award for Enterprise 2024 for outstanding contribution to International TradeManager of the Year

Helle Jensen

Cateys 2024Food and Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024Haymarket Hotel and The Soho Hotel

One AA Rosette for Culinary Excellence and AA Breakfast Award 2025Covent Garden Hotel

One AA Rosette for Culinary Excellence 2025Dorset Square Hotel

AA Breakfast Award 2025Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel

Two Michelin Keys 2024Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel

One Michelin Key 2024Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar and Restaurant, 2024 as well as an AA Breakfast AwardDorset Square Hotel

One AA Rosette for Culinary Excellence, The Potting Shed, 2024Warren Street Hotel - Travel and Leisure IT List best hotels in the worldWhitby Hotel, Crosby Street and Warren Street - Michelin keysNumber Sixteen - Best Boutique Hotels in London, The Times, 2024.You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels!Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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