Customer Service Administrator Full Time Permanent For more than 40 years, we''ve been helping businesses and individuals thrive through expert advice, outstanding service, and strong relationships. Today, we''re proud to be one of the largest independent accountancy firms in Worcestershire and the West Midlands, with 7 offices, 10 Partners, and over 250 talented professionals. We combine the expertise and opportunities you''d expect from a top-tier firm with the supportive culture, personal approach, and community values of a local practice. As we continue to grow, we''re looking for a proactive and organised Administrator to join our Customer Services team. Why Join Us? At OR, people are at the heart of everything we do. We recognise hard work, encourage professional development, and create opportunities for genuine career progression. You''ll be joining a friendly, supportive team where your contribution is valued, your development is encouraged, and no two days are the same. The Role As an Administrator, you''ll play a vital role in supporting our Partners, Managers, and wider team, ensuring the smooth running of day-to-day operations while delivering an exceptional experience for our clients. This is an excellent opportunity for someone who enjoys organisation, problem-solving, and building strong professional relationships. Key Responsibilities Providing comprehensive administrative support to Partners and Managers Managing client information requests efficiently and a