Senior IT Support Engineer London (Office-Based) Monday-Friday, 9:30am-6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key ResponsibilitiesProvide 1st/2nd line technical support to internal usersConfigure and deploy hardware for employees and freelancersAdminister user accounts and access permissionsSupport Apple devices (macOS, iOS, tvOS)Manage and maintain Google Workspace environmentDeliver remote support to UK and international teamsMaintain accurate documentation and improve support processesAssist a sister company based within the same London officeTechnical EnvironmentApp