Service Co-ordinator Location: Richmond, Surrey with parking - office-based role!Salary: 30k - 35k, depending on experience Hours: 8.30am to 5pm - can be flexible Benefits: 25 days holiday, pension, performance bonus, team social and lunches!Start Date: ASAPAre you a proactive leader with a passion for delivering exceptional customer service? Our client is seeking a strong service co-ordinator to join their dynamic and small team in Richmond. This is an office-based role that plays a pivotal part in ensuring the smooth operation of services while keeping customer satisfaction at the forefront of all activities.Key Responsibilities:Manage and support a team of field-based engineers, ensuring they are motivated and performing at their best.Collaborate closely with the Managing Director and Operations Director on daily operations and project support.Provide technical guidance to engineers on maintenance and repair of equipment.Maintain a strong focus on customer service by identifying solutions that meet client needs and resolving any issues that arise.Implement effective time management strategies to prioritise tasks and meet tight deadlines.Analyse performance trends and address any issues promptly to maintain service excellence.Foster a collaborative team environment, inspiring individuals to leverage their strengths for collective success.Ensure compliance with commercial aspects of contracts. Ideal Candidates, to excel in this role, you should possess:Proven experience in