Housing Officer

Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team.-You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site.-This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible.

Benefits

• Flexible shifts available
• Training provided on site and at head office prior to starting
• A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader
• Staff events and organised Team days with great incentives

Responsibilities

• Dealing with queries from tenants
• Dealing with complaints and handling them in a professional manner
• Dealing with anti-social behaviour and liaising with relevant persons to resolve
• Working across two sites 5-7 minutes walk apart
• Being understanding and empathetic towards tenants who are vulnerable
• Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing
• Liaising with contractors

Requirements

• Previous experience of dealing with vulnerable families and individuals
• Knowledge of safeguarding responsibilities and training
• The ability to work independently and be proactive in emergency situations
• Be a driver as you will be working across two sites
• As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience

A full enhanced DBS check will need to be undertaken before you start work.

Please email your CV with a cover letter if interested.