We are recruiting an IT Support with extensive knowledge of Cargowise, for our client based around the Heathrow areaMonday to Friday and paying around £35kDuties Include:Provide 1st line support for all user CargoWise issues that arise• Assist in CargoWise IT projects including company system implementations• Utilise 2nd line escalation when required• Support of problems with various Microsoft applications• Basic level network infrastructure support• Some IT supplier related activities e.g., ProcurementPersonal AttributesAttention to detail and logical approach• Excellent written and spoken English• Interest in project work• Flexible and resilient• Optimum time management and able to effectively prioritise tasks• Proactive• Strong analytical skills• Problem-solving skills, creativity• Team and service-oriented• Willingness to learn with new IT products• Integrity: The role requires appropriate handling of confidential, sensitive information• Able to effectively analyse dataQualificationsCargo Wise experience essential• Previous experience min 3 years• Successful assistance of projects within previous role• Microsoft Office product knowledge an advantage