Customer Service Advisor Location: Stevenage Salary: £24,674 - £26,574 Pin Point Recruitment is currently recruiting for a Customer Service Advisor on behalf of a leading manufacturing business. This is an exciting opportunity for a proactive and customer-focused individual to join a well-established and growing company. The successful candidate will play a key role in managing customer relationships, processing sales orders, and ensuring that all client requirements are met efficiently and professionally. This position is offered on a temp-to-perm basis, making it ideal for someone looking to build a long-term career within a supportive and dynamic environment. Benefits Employer pension contribution 3% Working Week: 36.5 hours (Mon Thur: 07:30 am to 4:00 pm and Fri: 07:30 am to 12pm) Annual paid holiday entitlement is 20 days plus 8 bank holidays. This entitlement increases by one day for each completed year of service, up to a maximum of 25 days plus 8 bank holidays. After successful probation period ( 6 months) - entitled to 4 weeks Company sick pay Christmas shut down (need to save a few days of annual leave for this purpose) Key Duties and Responsibilities Act as the main point of contact for customers, ensuring all enquiries are handled promptly and professionally. Manage and track your own customer accounts, providing full administrative and service support. Process and administer all sales orders and amendments, ensuring all departments are kept informed. Enter ord