Service Design Lead18 Month FTCCentral LondonFull Time - Hybrid - 2 days a week onsitec.£75,000University SectorAre you an experienced Service Design Lead with experience working within Universities or the Public Sector?Are you looking for an opportunity to make a transformative impact to the experience of both staff and students across this group of diverse, creative institutions?Are you able to engage with stakeholders at all levels, working collaborative to build a vision and services fit for the future?We are seeking an exceptional Service Design Lead to shape and drive innovative, user-centred solutions that will define the future of this leading London university''s operational and student experience.As the Service Design Lead, you will form part of a designated Programme team, spearheading the redesign of professional and academic services, working closely with senior leaders, students, and staff across this iconic university. Your role will be critical in delivering a unified, student-centred, and sustainable operating model that supports world-class education, ensures organisational resilience, and fosters inclusivity and creativity.Reporting to the Associate Director of Strategic Change, this role will be responsible for;Working with Senior Leaders across the organisations to strategically lead on their service design as part of an ambitious wider-organisational change programme, aligning service innovations with the university''s priorities.Conduct institution-wide