Service Designer8 months Remote Active SC security clearance required Inside IR35 - Umbrella only Conduct user research and stakeholder interviewsMap service journeys and identify pain pointsDesign service blueprints and prototypesCollaborate with cross-functional teams to implement service improvementsAdvocate for user-centred design across the organisationStrong facilitation and workshop skillsExperience with service design tools (eg, Miro, Smaply)Ability to translate insights into actionable design solutionsUnderstanding of systems thinking and design thinking methodologiesExcellent communication and storytelling abilitiesIf you are interested in the role please apply!