The vacancy

Local Key Worker Manager - 6 Month FTC

Location: Hammersmith Hospital, Holborn House, W12 0TS

Salary Range: £16,497- £17,355 - Based on a 15hr week - Thursday & Friday 9-5.30pm

The salary displayed will be paid for anyone starting on or after 1st April 2026.

At MTVH we work in partnership with NHS Trusts to provide high quality accommodation for the doctors and nurses we all need. We are looking for a Local Keyworker Manager to work at our Hammersmith office.

You will be working in an office with one other colleagues, managing 230 units on site, whilst also working closely with The Hillingdon Hospitals NHS Foundation Trust

Local Keyworker Mangers are an essential part of our Keyworker Rented Housing Team and are fundamental to the quality service we provide to our customers.

What you will need to succeed

You will need to be commercially driven and customer-focused ensuring a high quality of service is provided to our residents through the efficient management of our housing stock and the monitoring of our contractors. You will require experience within housing and specifically void management, lettings, and inspections.

You will need to demonstrate excellent interpersonal skills, be able to work well under pressure, show attention to detail and be able to prioritise your work. Any experience of housing software would be a distinct advantage i.e.NEC.

To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made.

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them.

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