Are you experienced in both customer service and sales, with a background in selling business to business products, preferably to the construction sector but others considered. We have an opportunity available for a driven individual to join a well-established manufacturer as the key link between loyal customers and the business offering technical product support, managing enquiries, and driving sales growth. Why You ll Love This Role: Varied and Engaging - Mix of customer service, sales support, admin and technical learning Friendly Office Environment - Small, supportive team next to the factory Established Company - Stable, growing business with long-serving staff What You ll Be Doing: Sales and Customer Support Handle incoming calls/emails from trade customers Provide expert advice on product options and applications Manage orders, invoices, and payments Identify upselling opportunities and nurture customer relationships Call previous customers and maintain relationships Office and Admin Duties Schedule appointments, logistics and deliveries Manage day-to-day office operations and correspondence Product and Technical Knowledge Learn the company s product range and manufacturing process Use this knowledge to provide confident, informed support What We re Looking For: Experience in sales, ideally in a manufacturing, trade or construction environment Strong communicator - professional, helpful, and clear Organised and able to multitask in a fast-paced role Proficient