Technical Account Manager Location: Farnborough Security Clearance: DV Cleared (essential) IR35 Status: Inside IR35 Contract Duration: To be confirmed Role Overview The Technical Account Manager (TAM) is responsible for the end-to-end delivery of infrastructure services within a secure, high-profile client environment. Based on-site in Hampshire, the role involves close collaboration with defence and public sector customers. This position requires a strong technical leader with proven delivery management experience, capable of acting as a trusted client advisor while ensuring operational excellence across complex service environments. Key Responsibilities Client Engagement Build and maintain trusted advisor relationships with senior client stakeholders Translate client strategic objectives into effective delivery outcomes Act as the primary escalation point for complex service or delivery issues Operational Excellence Drive service improvement through automation, innovation, and data-led insights Proactively resolve service issues and implement long-term solutions Champion best practices, lean methodologies, and modern technologies Commercial andamp; Strategic Impact Support account growth through service expansion and capability development Manage budgets, forecasting, and financial performance Balance operational delivery with long-term strategic account objectives Required Skills andamp; Experience Proven experience in Technic