Pan Pacific London brings understated, comforting, and approachable luxury to Londons premium Square Mile. With its elegant design juxtaposing old and new London architecture, the hotel fuses together wellbeing innovation and impeccable service as a hallmark across a myriad of dining and drinking destinations.

Discover a different side of London, from market stalls to Michelin-star restaurants and iconic landmarks, all within easy reach of the hotel.ABOUT YOUWe are looking for a passionate and customer focused Estate Security Supervisor to join our incredible Security team at Pan Pacific London who will oversee the security function of One Bishopsgate Plaza.You show confidence, empathy and professionalism when dealing with all stakeholders alike. You are calm under pressure and you desire to deliver the best experience to all.If you are dedicated to providing exceptional care while demonstrating great pride and attention to detail in your work and you put people at the heart of every decision you make, then we would love to hear from you.JOB SUMMARYTo perform the security function of One Bishopsgate Plaza in accordance with the companies rules and regulations. Your tasks as an Estate Security Supervisor will include but not be limited to:To oversee the day-to-day security function of One Bishopsgate PlazaTo supervise the security team and support with the delivery of trainingTo liaise with all stakeholders on matters relating to fire life safety and securityTo patrol the estate, including documented fire route patrolsTo manage access control to various stakeholdersTo manage all key controlTo be fully conversant in the use of security systems i.e. CCTV, access control etc.To assist in escorting any persons acting undesirably off the premisesTo support the loading bay logistics team and receipt of parcels for the private residencesTo manage lost and found property, maintaining records and dealing with enquiriesTo deal with any fire life safety, security, health and safety and emergency incidentsTo report any hazards / safety concerns to management and stakeholdersIncident / Accident report writingTo attend and complete all training stipulated by managementBENEFITS OF WORKING AS AN ESTATE SECURITY SUPERVISOR AT PAN PACIFIC LONDONAs a company, we pride ourselves on our close-knit relationships, developmentand wellbeing. We offer you:Access to Mental Health First AidersAn extra day off to celebrate your birthdayCycle to Work SchemeEmployee Referral SchemeSeason Ticket LoanEnhanced Maternity and Paternity PoliciesEye Care Voucher SchemeSocial and Employee Wellness ActivitiesEmployee Assistance Programme, including 24/7 virtual GP and financial advisorsTwo hotel-wide social events per year, plus additional team gatheringsFlexible Work PolicyComplimentary dry cleaning for uniforms and work attireReward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the YearGuest Experience Programme50% Discount on Food and 25% Discounts on Beverage at Food and Beverage outlets at Pan Pacific London30% Discount on internal spa treatments30% Discount on Food and Beverage across Pan Pacific Hotel Group propertiesFriends and Family rates at Pan Pacific London and across Pan Pacific Hotels GroupComplimentary meals prepared daily by our chefsTwo fully paid Study Days per year (in addition to annual leave)Two fully paid Volunteer Days per year (in addition to annual leave)Career Progression, were committed to coaching and supporting your internal development within Pan Pacific Hotels GroupAdditional perks through YuLifeDedicated discounts with local eatariesABOUT PAN PACIFIC LONDONOperated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global brand comprising close to 30 hotels and serviced suites in 22 cities across Asia Pacific, North America and Europe, including seven development properties to be launched by 2025. Pan Pacific strives to deliver sincere and graceful service to every guest who appreciates luxurious hospitality. With a passion for excellence as our promise, Pan Pacific is the trusted and timeless choice for memorable experiences.Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property, most recently voted:Hotel of the Year, Group 2023 | Catey AwardsHotel of the Year, London 2022/2023 | AA Hospitality AwardsForbes Five-Stars 2022/2023 | Forbes Travel GuideForbes Five-Stars 2023/2024 | Forbes Travel GuideForbes Five-Stars 2024/2025 | Forbes Travel GuideForbes Four-Stars 2023/2024 | SENSORY WellbeingForbes Four-Stars 2024/2025 | SENSORY WellbeingOur team cant wait to welcome you.Please note that all applicants for Estate Security Supervisor role must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility as the Estate Security Supervisor role will be required from allcandidates.

TPBN1_UKCT