Job Description: Support Assistant

Responsible To: Service Manager/Team Leader or other Manager as designated by the company

Short Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.

Summary of Benefits: 

• Competitive hourly rate depending on experience
• 28 days annual leave (pro rata for part time hours)
• Full time and part time shifts available
• Company Pension Scheme Mileage paid for business use
• Car business insurance paid
• Enhanced Adult Workforce DBS paid
• Paid training – mandatory and care certificates

Specific Duties: The Support Assistant will be specifically responsible for:

• Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)
• Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SUs support plan
• Safeguarding the rights and dignity of each SU Fostering of a positive environment in which SUs are actively engaged
• Conducting daily assessment of SUs mental and physical state; updating associated records and informing management
• Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms
• Personal delivery of physical and mental support to SUs
• Promoting SUs health and assist in their accurate medication
• Promoting SUs hygiene and personal presentation 
• Supporting SUs with developing social skills and future independent living
• Supporting SUs with their daily living skills and domestic chores 
• Supporting SUs with scheduling and attending appointments and day time activities.
•  Supporting SUs to use public transport.
• Encouraging and motivating SUs into employment, voluntary work and/or education
• Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation.

Generic Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring:

• The maintenance of confidentiality of all information unless otherwise permitted by management
• Full compliance with company’s vision, values, policies and procedures
• Compliance with legislation and GSCC Code of Conduct as reflected in company procedures
• Undergo training and professional development as directed by the company