Customer Support / Sales Administrator NG6, Bulwell £24,400 per annum Full time, Permanent - 8,30am - 5:00pm Are you an experienced administrator with a talent for building strong customer relationships? Join our client in Bulwell as a Customer Support Administrator, where you''ll manage key administrative tasks and ensure customer satisfaction. If you''re organised, detail-oriented and thrive in a fast-paced environment, we d love to hear from you! Responsibilities: Accurately process customer orders, ensuring timely delivery and adherence to customer requirements. Serve as the first point of contact for customer technical enquiries, providing professional assistance and escalating issues when necessary. Prepare and issue customer quotations, follow up on proposals and track progress on pending deals. Support the sales team by managing calendars, scheduling meetings and coordinating sales activities. Maintain and update customer information and project details in the CRM system, ensuring accurate and up-to-date records. Generate sales reports and provide insights to assist with forecasting and performance reviews. Liaise with manufacturers, suppliers and internal teams to coordinate projects from initiation to completion. Prepare and manage all relevant documentation, including contracts, invoices and delivery schedules. Maintain proactive communication with customers, ensuring they are informed and satisfied throughout the sales process. Requirements: Proven experience i