CNI Monitoring SMEOur client, a leading global supplier for IT services, requires CNI Monitoring SME (SC Cleared/SC Eligible) to be based at their client''s offices either in Warwick/Wokingham, UK.This is a hybrid role - you can work remotely in the UK and attend the Warwick/Wokingham office 3 days per week This is a 6+ month temporary contract to start ASAPDay rate: Competitive Market rateKey ResponsibilitiesProvide expert technical knowledge on monitoring solutions, including BMC, BHOM, and TSOMOversee IT infrastructure monitoring, troubleshoot issues, and ensure optimal performance and availability of servicesKey duties include configuring and managing BMC monitoring tools, analysing system alerts and events, implementing monitoring frameworks, and supporting incident and problem management processes within the monitoring environmentServe as the primary point of contact for expertise in monitoring solutionsSet up, configure, and maintain BMC monitoring systems and related integrationsContinuously monitor, assess, and resolve issues based on alerts and events generated by BMC toolsService Model Development: Design and manage service models to understand the dependencies and health of IT servicesIncident andamp; Problem Support: Collaborate with IT operations teams to investigate and resolve incidents and issues related to monitored systemsContinuous Improvement: Identify opportunities to improve monitoring capabilities and streamline IT operationsPrepare for and ensure comp