Competitive Salary London, N1 9QZ You''re an experienced leader in property and repairs services who will be the face of the repairs team in your region. We''re looking for customer focused individual who understands the importance of resident engagement and communication and drives this message throughout their team. You will be a key contributor to the development and implementation of our new Repair Strategy and lead the integration and transformation of your services. As our Regional Head of Property Services, you''ll be the lead voice and face of our repairs and maintenance operations in the Northeast London region. You''ll bring stability and strategic direction to a large and complex portfolio including responsive repairs, disrepair, voids, aids and adaptations, damp and mould, and planned property services. You''ll also help shape the future of our Repairs Strategy, embedding a culture of accountability, integration and resident-focused delivery. You''ll work closely with senior leaders, contractors, frontline teams and, most importantly, our residents, creating a service that''s consistent, high-quality and built on trust. A key part of our 3-year strategy is to improve resident engagement and communication - this will be through resident surgeries during the day and after working hours. You''ll create a joined-up culture with our housing and operations teams where everyone is working towards the same goal. In this role, you''ll be the go-to lead for all property se