Front of House SupervisorSalary: From £13.50 per hour + TipsPosition: Full-time / PermanentAbout Roam Café BistroRoam is more than just a place to grab a coffee or a bite it s a neighborhood hub designed for explorers, foodies, and locals alike. From busy brunch services to relaxed bistro evenings, we pride ourselves on high-quality ingredients, a welcoming atmosphere, and a service style that feels professional yet personal.The RoleWe are looking for a confident, hands-on Front of House (FOH) Supervisor to join our leadership team. You will be the "anchor" on the floor during busy shifts, ensuring the team stays on track and every guest leaves happier than when they arrived.This is a fantastic step for an experienced Senior Server or Barista looking to move into management within a growing, independent business.Key Responsibilities:Lead the Floor: Oversee the daily flow of service, managing table rotations and ensuring guest wait times are kept to a minimum.Team Mentorship: Support and train junior staff on service standards, menu knowledge, and our POS system.Opening and Closing: Responsible for key-holding, cashing up tills, and ensuring the bistro is set up for success or safely tucked away for the night.Quality Control: Ensure every coffee, cocktail, and plate meets Roam s standards before it reaches the table.Customer Relations: Handle bookings, resolve issues on the fly, and build a regular customer base through genuine hospitality.What We re Looking For:Experience: Pr