Administrator - Wayleave Department Stockton-on-Tees, TS18 3TU Full-Time, Permanent Competitive Salary and Benefits Summary We''re looking for an Administrator to join our busy Wayleave Department in Stockton on Tees. This is a fantastic opportunity to be part of a team responsible for managing over 60,000+ landowner consents and delivering high-quality customer service to both internal and external stakeholders. This role offers excellent development potential through a pay-point based framework linked to competence, performance, and experience. You''ll be rewarded for continuous improvement and great performance, with full training provided. Some of the key deliverables in this role will include: Responding to customer and landowner enquiries via phone and email.Completing simple legal agreements and processing compensation payments.Conducting landownership and environmental searches.Supporting Wayleave Officers by updating customers and landowners on project progress.Managing workflow tasks and assisting with planning submissions and payment reassessments. What we''re looking for: If you''re an experienced Administrator with a strong customer service background, excellent organisational skills, and the ability to thrive in a fast-paced environment, this role is for you. Competent in Microsoft Word and ExcelExcellent communication and customer service skillsAttention to detail, highly organised and analyticalPrevious customer service experienceAbility to handle multiple