We are recruiting a Customer Service Manager for a longstanding successful provider of luxury office space in the heart of Manchester. This employer put their team at the forefront and have a supportive culture and excellent reputation in the market. As the Customer Service Manager you''ll wear many hats to look after your clients and manage a small team to achieve excellent service levels within the building, driving client retention and renewals. We are looking for candidates with experience of working in a customer facing commercial business to business environment. This can be within property, hospitality or a similar sector. Team management experience ie staff performance and compliance is essential. The ideal candidate will be a people-person who can build relationships and possess proven negotiation and closing skills with a commercial minded view driving profits, revenue and margin. Sound interesting? We''d love to hear from you!