Description Our local government clients in Lambeth, London, are seeking a Parking Representation Officer. Investigating and responding to all challenges, representations and appeals received at all stages of the statutory process regarding Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with policies, procedures and any legislative responsibilities. To ensure the production of high-quality responses to set productivity targets. To produce work to a consistently high standard, often under strict, tight deadlines. Knowledge, experience, and aptitude to weigh the evidence in each case and make balanced judgments. Responsibilities To prioritise and manage own workload and tasks in response to changing demands from management. To investigate all challenges and representations received against disputed PCNs/FPNs, critically assessing the outcome before responding to the motorist with the formal decision. If evidence is incomplete, the court may request additional information to support either party''s claims. To deal with transfer of liability in change of ownership or contract hire, payment-related enquiries, and enquiries or representations with payments attached. To ensure that all correspondence is replied to in accordance with best practice and in plain English. To ensure that daily quality and quantity performance standards are met or exceeded and that letters conform to relevant quality, policy and legislative standard