We''re recruiting an experienced and motivated Housing Support Officer. This is an excellent opportunity for a professional with experience in housing advice, homelessness prevention, or temporary accommodation management to make an immediate impact supporting vulnerable households and improving housing outcomes, You''ll play a key role in providing frontline advice and assistance to residents, managing homelessness prevention and relief cases, and ensuring temporary accommodation is effectively managed. Working across a varied caseload, you''ll liaise with tenants, landlords, and partner agencies to resolve issues, maintain compliance, and support the delivery of an efficient and responsive housing service.The role will require the successful candidate to work in the office a minimum of 3 days per week and be on-site full time during the initial training period. The Role Conduct initial interviews with individuals presenting with housing-related issues, both in person and remotely. Monitor and update homelessness prevention and relief cases, ensuring assessments and documentation are completed accurately and promptly. Maintain accurate records of temporary accommodation occupancy and update housing systems (e.g., Abritas). Liaise with accommodation providers to coordinate placements and avoid delays. Prepare essential paperwork such as occupation agreements, risk assessments, and notices to quit. Work with internal finance teams (e.g., Sundry Debtors) regarding invoic