M365 Operations Support Manager (VP) London, Docklands (2 days in office) £100,000 - £110,000 per annum + annual discretionary bonus On behalf of Leading financial services organisation, I am seeking an experienced M365 Operations Support Manager. You will be responsible for running the M365 Operations team, providing 2nd and 3rd line operational support for the global Microsoft 365 (M365) Collaboration Tool set and Infrastructure in the company''s 24x7 hosted and cloud environments. You will be required run the team and to take ownership of problems through to resolution over a wide variety of systems and technologies - you will also be required as a team to expand the current use of existing technologies and advise and implement new ones that are available. The role requires SME level experience for supporting multiple resilient solutions in an enterprise M365 Platform and a proven track record in managing and running a similar team. Responsibilities: Responsible for the M365 Collaboration Toolset: Microsoft SharePoint Online Application Workflows (using PowerApps and Power Automate) Microsoft Teams \ Teams Premium Microsoft OneDrive Exchange Online Other M365 tool set applications eg PowerBi Microsoft Co-pilot Microsoft Purview - eDiscovery, DLP, Information protection, Compliance, Audit etc. Microsoft Entra ID Microsoft Defender Windows Autopilot Microsoft Intune Maintain and provide SME level infrastructure support for the internal and external Microsoft M365 solutio