CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group''s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located Operating in 170 countries with a network of more than 450 offices and 800 warehouses, the Group employs over 160,000 people globally, including 4,500 in Marseilles, where its head office is located. The Europe Regional Office oversees 31 countries in Europe, managing over 90 offices and more than 3,200 employees. YOUR ROLE Working closely with the Customer Services Team Leader and wider Customer Service team colleagues to deliver best in class customer experience fo