Account Manager / Junior Account Manager - MSPLocations: North West London, Colchester, Portsmouth, Wolverhampton Salary: 35,000 - 45,000 DOE + Bonus Hours: Flexible (start between 8:00-9:30, finish between 16:30-18:00) Working Model: Fully on-site for 3-month probation, then hybrid (3 days in the office / 2 days from home) We are recruiting on behalf of a growing Managed Service Provider (MSP) seeking a driven Account Manager or Junior Account Manager to join their team across multiple UK locations. This role is ideal for someone with at least 1 year of experience in an Account Management role within the MSP sector, who is confident managing existing client relationships and generating new business. You will play a key role in managing client accounts while actively identifying opportunities to expand the client base. Key Responsibilities as an Account Manager:Act as the main point of contact for your assigned MSP clientsBuild and maintain strong, long-term relationships with stakeholdersProactively resolve client issues and ensure service excellenceCollaborate with technical teams to deliver seamless IT supportIdentify and close upselling opportunities and expand existing accountsDevelop new business by building relationships with prospective clientsSupport onboarding of new clients and oversee contract renewals Requirements as an Account Manager:Minimum 1 year of experience as an Account Manager within an MSP is essentialBackground in 1st and 2nd line supportProven ability