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People Partner

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Ophelos

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People Partner

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OphelosThe Role - People PartnerWe''re looking for a People Partner who’s proactive, people-focused, and confident supporting the full employee lifecycle.You’ll play a pivotal role in shaping the employee experience - from onboarding to offboarding, performance reviews to leadership development. You’ll partner closely with managers across the business, helping them grow their teams, navigate challenges, and drive a culture of high performance and continuous improvement.This is a part-time role (2-3 days per week), but we’re open to discussing what works best for the right person. If you love building strong relationships, thrive in fast-paced environments, and care deeply about creating a great place to work - we’d love to meet you.Assist the coordinate of key company wide programs like the Performance Review Cycle, supporting data collation and integrity, fostering a culture of high performance and growth.Support on employee relations, providing expert advice and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on.Own the onboarding and offboarding experience, ensuring both are consistent, high quality, and reflective of our values - helping new joiners ramp up quickly and leavers exit with clarity and respect.Partner with the Head of People to drive measurable improvements in areas like regretted attrition, engagement, organisational health, and performance - always keeping these metrics front of mind.Provide support and coaching to help up skill our managers in a meaningful way.Contribute to Learning and Development initiatives to enhance skills across the organisation.You have 4+ years of experience working in a People Partner role within a fast growth, technology-led organisation.You have hands-on experience managing complex employee relations and case management, including knowledge of UK employment laws and regulations.We are continually evolving our benefits package at Ophelos. Private healthcare through Vitality- Working from home set up- 25 days holiday- Flexible Public Holidays (decide when you want to take time off)-Free access to counselling sessions through our EAP- Flexible Working arrangement - work from home or from the office- Cycle to work scheme- Company pension

Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities.Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base.Since our launch in 2021, we’ve worked with some of the UK’s leading companies, including Octopus, Scottish Power and Philips — helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europe’s biggest credit management service and have begun the next phase in our growth — expansion into 17 European markets over the next two years.Employment type

Part-time

Job function

Human ResourcesIndustries

Financial Services, Software Development, and Technology, Information and MediaHR Generalist (People and Experience focus)HR Generalist - London - Hybrid - £50,000 - £60,000 - 1 year FTCWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#