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Contract

Admin Officer (Housing)

London
money-bag 18.27-18.27 Hourly
2948019265
Posted Yesterday

Job Title: Admin Officer (Housing)Location: Wandsworth, South West London, full time office based, SW15 4LGHourly rate 18.27 PAYE / 24.14 UMB Per HourContract Length: 3-month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 35 hoursASAP Start About the role:Are you a highly organised and customer-focused individual with a passion for public service? We''re looking for a proactive Administration Officer to join our Housing Area Team, supporting the delivery of housing management services to over 8,000 properties.This is a dynamic and varied role where no two days are the same. You''ll be the first point of contact for residents, contractors, and colleagues-handling everything from emergency repairs and tenancy sign-ups to anti-social behaviour reports and estate management support. Key responsibilities:Manage repairs reporting lines and raise remedial orders, ensuring prompt and safe resolutions.Support the team rota including ASB, voids, out-of-hours emergencies, and post.Coordinate tenancy processes including sign-ups, voids, and mutual exchanges.Maintain accurate records using systems like NEC, Civica, and Capita.Issue estate parking permits and manage reception duties.Assist with safeguarding, welfare checks, and fire safety documentation.Collaborate with internal departments and external agencies to ensure seamless service delivery. Skills and experience:Experienced in administrative roles, within housing or public services.Skilled in using

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