Do-you-have-experience-within-a-customer-service-setting?-Have-exceptional-administrative-skills-and-fluent-in-French?

In-which-case-you-are-ticking-the-boxes-for-us!

We-are-working-with-this-international-business-and-recruiting-for-a-French-speaking-customer-service-administrative.You-will-join-a-well-established-team-that-will-support-you-with-your-personal-development.-Its-a-really-exciting-time-to-join-with-lots-of-new-digital-plans-already-in-process-for-you-to-be-part.

This-is-a-business-critical-role-and-will-involve-you-taking-on-the-full-life-cycle-of-the-customer-journey-from-order-to-invoicing-and-may-even-involve-some-European-travel!

Responsibilities:

• Prepare-quotations-for-clients,-issue-and-track
• Manage-any-inbound-enquiries-and-responses-seek-technical-support-where-required
• Convert-approved-quotes-to-live-jobs-via-Navision-and-track-the-process-ensure-customer-is-kept-up-to-date-through-the-entire-process
• Ensure-compliance-is-maintained-with-regular-WIP-reporting
• Raise-and-issue-purchase-orders
• Liaise-with-supply-chain-this-will-involve-international-import-and-export-documentation-processing
• Coordinate-national-and-international-shipping
• Liaise-with-couriers-and-prepare-import/export-documentation-as-required
• Key-point-of-contact-via-email,-telephone-and-Chatbot

Skills/Experience:

• Previous-experience-within-a-B2B-customer-service-environment
• CRM-knowledge-ideally-Navision-or-similar
• Knowledge-of-import/export-and-HMRC-processes
• Fluent-French-none-negotiable
• Flexibility-for-occasional-UK-and-European-travel

On-offer:

• Excellent-salary-
• Career-progression
• National-and-European-travel
• Agile-working-pattern
• Excellent-opportunity!

Interested?

Veuillez-postuler-via-le-lien!