We are not able to consider skilled applicants or student applications for this role. As a Care Coordinator, you will be the operational backbone of Nwando Care, directly responsible for ensuring our 97% client satisfaction rate is maintained through faultless rota management and resource allocation. You will turn referrals into stable, person-centred care packages, uphold our high standards, and play a key part in the operational success of our family-run organisation. If you thrive in a fast-paced environment and possess a meticulous eye for detail, join a company dedicated to delivering support that keeps seniors and vulnerable adults safe and sound in their own homes. Key Responsibilities: The Core of Care Delivery You will manage the flow of care from enquiry to delivery, encompassing resource management, staff support, and quality oversight. 1. Rota Management and Service Organisation Own the Rota: Organise and produce complex weekly staff rotas, ensuring they are completed, distributed on time, and cover all client needs, including holiday, sickness, and emergency calls. Stable Care Packages: Ensure Service Users benefit from regular care staff and are allocated key workers, building stability and trust. Data Integrity: Take responsibility for all data input related to your specified area, maintaining accurate and up-to-date client and carer records. 2. Resource and People Management First Point of Contact: Serve as the primary contact for telephone calls fro