Job Opportunity: Field Service Scheduler Location: Cardiff Salary: £26,280 per annum Hours: Monday Friday, 40 hours per week Working Pattern: Hybrid (2 days in-office, 3 days from home) Multitask Personnel is proud to be working with a leading utilities provider specialising in the supply, installation and maintenance of gas, electric, and SMART meters. We are looking for an experienced Field Service Scheduler to join our client s Cardiff office and play a key role in coordinating and managing the work schedules of field staff and subcontractors. About the Role This position is crucial to ensuring the efficient and cost-effective delivery of field services in line with contractual obligations and client priorities. The successful candidate will be confident in resource planning, issue resolution, and maintaining profitability while meeting customer expectations and key performance indicators (KPIs). Key Responsibilities Develop and manage efficient schedules for field staff and subcontractors Utilise internal systems to allocate resources effectively in line with service contracts and KPIs Assign sufficient chargeable work to engineers to meet productivity and revenue targets Respond to client booking requests with prompt and accurate scheduling Coordinate ongoing projects to ensure timely and satisfactory completion Act as the primary contact for internal and external customer enquiries Resolve scheduling conflicts and service-related issues efficiently Prepare regular perf