Your new company A leading provider of vocational and technical education based in the Bolton area has approached Hays to appoint a Senior IT Engineer to join their expanding team. The college has an excellent reputation for serving learners, businesses and communities across the Bolton and Greater Manchester area, coupled with their reputation for being an inclusive, innovative and dynamic place to work, they are an attractive employer. As an organisation, they are committed to delivering high-quality learning experiences and fostering a high-performing and future-proofed culture, and it is important they therefore appoint the right staff to achieve these goals. With a very well-established IT team of 12, the IT Operations Manager is looking to appoint a Senior Engineer to join their team of an existing 5 Senior Engineers. Your new role Reporting to the IT Operations Manager, the Senior Engineer will be responsible for providing 2nd and 3rd ine support across the organisation''s infrastructure, ensuring a high level of support is provided at all times. This will involve working with Microsoft technologies, virtualisation and networking, whilst also contributing to infrastructure design, documentation, disaster recovery and the wider IT strategy across the organisation. On a daily basis, duties will include providing infrastructure support, managing and maintaining Windows server environments, overseeing Teams and SharePoint, monitoring and troubleshooting across M365 service