Accounting Systems Support Consultant - Pegasus Opera Location: NW London - Hybrid working We''re looking for a customer-focused Accounting Systems Support Consultant to join the Applications Support team. You''ll be the go-to expert for implementing, supporting, and maintaining Pegasus Opera Accounting Solutions - from installation and configuration to training, troubleshooting, and advising clients on best practices. What you''ll do: Provide expert 1st-3rd line support for Pegasus Opera software. Install, configure, update, and optimise client systems. Deliver training (remote/on-site) and produce clear user documentation. Log and resolve support calls within SLA targets. Manage knowledge base, test products, and liaise with clients and partners. Assist with data conversions and develop reports. What you''ll bring: Strong knowledge of accounting principles. Excellent troubleshooting, problem-solving, and communication skills. Ability to work independently and as part of a team. Customer-first mindset and adaptability under pressure. Desirable extras: Familiarity with cloud, SQL, and Windows applications. Strong Excel/Power BI skills. ERP/accounting software experience. Presentation and project management skills. Why join us? You''ll receive full accreditation training, gain hands-on experience across projects, and work closely with clients from technical teams to senior management. If you love problem-solving, learning new systems, and delivering exceptional service,