Overview

As Senior Healthcare Technical Officer you will act as the first point of contact for hospitals requesting emergency deliveries, ensuring that their orders are entered and issued with the utmost efficiency. You will perform technical and scientific tasks such as monitoring the temperature of storage units and undertaking maintenance duties, and assist in the training and development of other support staff. The role requires a level 4 qualification (e.g., BTEC or HNC in a relevant science subject, NHSBT Foundation Degree or equivalent knowledge and experience in a manufacturing, logistics or supply chain environment), with intermediate theoretical knowledge acquired through formal training. Ideally you will have a working knowledge of basic IT packages and some experience of working unsupervised in a laboratory environment. You should be a good team player capable of motivating yourself and others to tackle a wide variety of tasks. NHS Blood and Transplant (NHSBT) offers a dynamic and friendly working environment with strong emphasis on teamwork, personal development, and extensive training opportunities for all employees.

Responsibilities

You will perform a range of scientific and technical activities related to donations (blood and, where appropriate, tissue) with the support of the team.

You will be responsible for the support and training of new and less experienced staff.

You will undertake precise repetitive manipulation of equipment and blood samples/donations and carry out routine tasks regularly.

You will handle blood bags and a range of equipment.

You will work variable hours and days, including weekends and bank holidays as per the roster with appropriate notice.

You will manually handle equipment daily, weighing up to 13 kg, with or without mechanical aids, with appropriate training.

This is a shift-based post covering days, evenings, nights and bank holidays with a 7-week shift pattern. The shifts average 37.5 hours/week on a 24/7 basis, with a requirement to participate in an on-call rota.

About usIt takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference across the UK. Our three core values—Caring, Expert, and Quality—guide and inspire our work. We are committed to an inclusive workplace and encourage applications from all sectors of the community.

Details

Date posted: 02 September 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £27,485 to £30,162 a year

Contract: Permanent

Working pattern: Full-time

Reference number: 007316

Job location: NHSBT - Cambridge, Long Road, Cambridge, United Kingdom, CB2 0PT

What we offer

Flexible working opportunities where the role allows.

27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years and 33 days after 10 years.

NHS pension scheme (defined benefit).

Thrive program and extensive training and development opportunities open to all employees.

Additional recruitment profile and attributes available during the recruitment process.

Qualifications and Experience

Essential

— Level 4 qualification (e.g., BTEC or HNC in a relevant science subject, NHSBT Foundation Degree or equivalent knowledge/experience in manufacturing, logistics or supply chain).

Essential

— Evidence of personal development and willingness to undertake further training.

Essential

— Experience supervising others.

Essential

— Experience working with Information Technology such as Microsoft Office.

Employer details: NHS Blood and Transplant, NHSBT - Cambridge, Long Road, Cambridge, United Kingdom, CB2 0PT. Website: https://www.nhsbt.nhs.uk/

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