Sales/Account Manager Location: Dorking, SurreyType: Full-time, Permanent About the Company Our client is a rapidly growing, global, design-led supplier of gifts and gadgets. As an employee-owned business, they are committed to innovation, creativity, and investing in their people, offering clear progression pathways and a collaborative, supportive environment. They are seeking an experienced Account Manager / Sales professional to join a dynamic and high-performing commercial team. This is an exciting opportunity to manage and grow a portfolio of established accounts while identifying new business opportunities within the independent retail sector. Working closely with the Sales Director and other members of the team, you will take ownership of key customer relationships, drive sales performance, and contribute to strategic account development. You will play a pivotal role in delivering exceptional customer service while maximising revenue and profitability across your accounts. Key Responsibilities Manage and develop a portfolio of independent retail accounts, driving sales growth and profitability Build strong, long-term relationships with customers, acting as a trusted commercial partner Identify opportunities to upsell, cross-sell, and introduce new product ranges Handle incoming sales enquiries and proactively engage with clients via phone and email Prepare and deliver compelling sales presentations and product pitches Maintain and update CRM systems with