Tenancy Support Officer

Your new company We are recruiting for a well-known organisation who specialises in finding suitable accommodation for vulnerable adults, including people with learning disabilities. This is a temporary-to-permanent position, ideal for experienced candidates seeking long-term employment with a supportive team.Your new role As a Tenancy Support Officer, you will play a vital role in managing and supporting our tenants, ensuring all housing management services are delivered to the highest standards. The area you will be covering consists of: Cheltenham, Gloucester, Worcester and South Wales. You will be visiting properties 4 days a week, with 1 day from home/ the office for administration. This is a full-time position, starting as a temporary worker with the opportunity to transition into a permanent position. The ideal candidate would be seeking long-term employment.Key responsibilities include: Ensure all housing management functions are completed to a high standard, including voids, lettings paperwork, inspections, rent/service charge arrears resolution, tenancy breaches, and adherence to internal procedures. Assist with facilitating property access for contractors as needed. Conduct property move-in and move-out inspections. Complete Tenancy Outcome Stars for each client, providing quality, personalised support in coordination with the Care Provider. Ensure properties are ready to let as quickly as possible after becoming void. Report and respond to safeguarding and anti-so
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