Senior Repairs Manager

Accustomed to working in fast-paced, high-demand and responsive repairs environments? SENIOR REPAIRS MANAGER You will be working as a Senior Repairs Manager with a G15 Housing Provider. You will be responsible for a team of Repair Officers, Surveyors and a Senior Surveyors working across North London. You will ensure that they are delivering a good standard of repairs to our customers. Leading on overseeing the activities required for works programmes such as damp and mould. This will be for a minimum 6 months, which will look to be extended if everyone is happy. Your day rate will be £450 - £475 per day, with a view to go permanent if everyone is happy (permanent salary is £67,772). You''re on-site 2 3 days per week in their Central and/or North London based office, with the rest working from home. SENIOR REPAIRS MANAGER ROLE BASICS: Managing contractors in line with contracts, seeking continuous improvement, and ensuring clear communication with all parties. Monitoring and providing reports on performance for all KPIs with commentary to support and deliver monthly performance reports. Attending Operational Core Groups, inviting relevant stakeholders, and ensuring accurate records are kept and circulated. Participating in Strategic Core Groups, putting forward recommendations. Leading on regional issues and ensuring mechanisms are in place to monitor complaints, both informal and formal. Monitoring Customer Satisfaction and ensuring areas of improvement are logged in form
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