Electrical Engineering Support SpecialistRochdale, Greater Manchester £40,000 - £45,000 + BenefitsRole ProfileAre you a Electrical Engineering Support Specialist with experience working with heavy industrial equipment?Join this well-established international manufacturer and work alongside a collaborative team supporting an impressive global client base.You''ll be based in the company''s Rochdale''s office liaising with Field Service Technicians across the companies global client base, guiding and assisting troubleshooting maintenance and instillation projects.Key responsibilities:Diagnose complex equipment faults and deliver effective engineering solutions to minimising customer downtime.Support the Field Service Scheduler by providing technical input and guidance on optimal technician allocation.Mentor and provide technical guidance to Apprentices and Field Service Technicians.Prepare and manage detailed technical reports while supporting major projects, system upgrades, and equipment installations.Collaborate closely with Customer Care, Sales, and Project teams to ensure efficient and seamless service delivery.Analyse machine performance data and provide insights and recommendations to support technical sales activities.Provide technical support to Installation Project Leaders, including input on installation activities and coordination.Ideal Skills and Experience:Minimum 5 years'' experience in a front-line engineering support role.Proven track record in technical service