Time Appointments are currently recruiting on behalf of a thriving business based in Chelmsford who are looking to appoint an experienced Credit Controller within their Finance Department. This is a fantastic opportunity to work for an award-winning business, who reward their employees with a competitive salary and excellent career prospects.The successful candidate will play a pivotal role in managing the company''s debtor process, ensuring that outstanding debts are recovered in a timely and professional manner.Key Duties and Responsibilities: Managing a designated portfolio of insurance broker accounts, ensuring effective collection of outstanding premiums and balancesConducting regular collection activity through phone calls, emails, and other approved communication channels to secure timely paymentsDeveloping and maintaining positive relationships with broker partners, balancing excellent service with strong debt recovery practicesAddressing and challenging delayed payment trends professionally, escalating high-risk or overdue accounts in line with company proceduresReviewing and managing aged debt reports, ensuring all collection actions are completed accurately and within agreed timescales. Investigating payment delays and account discrepancies, collaborating with internal stakeholders to achieve prompt resolution.Supporting the maintenance of accurate sales ledger records through account reconciliations, statement reviews, and related administrative tasksPreparing and