Job Title: IT Service Management AnalystLocation: NewcastlePurpose of RoleProvide a key link between the various functions of IT from an internal and external vendor and relationship aspect.Key ResponsibilitiesMonitor IT budgets, perform variance analysis, and report risks/issues.Raise and track licensing issues for IT services and projects.Support procurement for services and license renewals (eg, Microsoft).Handle Finance queries (forecasting, journals, recharges) and supplier escalations.Maintain accurate supplier details and payment records.Contribute to process improvements and IT governance standards.Support IT onboarding for new businesses/sites.Skills andamp; ExperienceStrong understanding of IT service and contractual processesExperience in budgeting, forecasting, and variance analysis.Excellent stakeholder management and communication skills.Analytical mindset with attention to detail.Keen interest in IT service deployment across a global organisationThis role comes with a strong benefits package/4 days on site working/great career opportunities.