Social network you want to login/join with:Searcysare looking for a Event Operations Manager,to work in our prestigious venue116 Pall Mall - Institute of Directors. As the Events Operations Manager you will ensure the smooth running of the day to day events within the venue.116 Pall Mall is a stunning Georgian venue dating back to 1820 in the heart of London. Originally designed by John Nash, the architect behind Marble Arch and Brighton Pavilion;This venue is one of our flagship sites based on Pall Mall with a vast array of decadent event spaces.As an Event Operations Manager you will receive the following industry leading benefits:50% discount across Searcys venuesEnrolment into the Searcys pension schemeUp to 38 days annual leave (dependant on job role)Access to everyday discounts and communication portalEmployee assistance programmeMeals provided on shift when working within one of our venue.Your birthday off to celebrate in styleA day off to volunteer / give back to the charity of your choiceJob DescriptionJob Type: Full TimeMostly Monday to FridaySalary up to £45k Yearly Including TroncTo assist the Deputy General delivering a seamless service to all areas, with the primaryfocus in the Events Department.

Key Duties and Responsibilities:To plan, organise and deliver a successful operation of all events in the EventsDepartmentTo liaise with all relevant departments, including kitchen, reception, events, and salesto deliver a service that meets and exceeds the client expectationsBrief the events team on all aspects of the business and to oversee the running of allevents, workings lunches, dinners, and drinks receptionsTo greet clients upon arrival making sure the event is set up as per their requirements,ensuring that any relevant day changes are passed on to the teamTo liaise with key stakeholders to ensure the provision of food and service isconsistent and in line with Searcys standardsTo manage the event managers/supervisors and liaise with them daily, regardingbusiness levels, service standards and allocation of staffTo lead the development of the events team, making sure standards are adhered to aswell as striving for continuous improvement of the SOPs for the departmentTo train or provide training to the team, ensuring they operate in accordance with thedepartment standards including any casual labour/agency that may be required.To ensure that on-going training is carried out to the benefit of all staff and that all training is recorded on each member’s personal fileTo deal effectively and courteously with customer complaints, and to refer them to theTo carry out regular checks of the events areas for maintenance, housekeeping andother health and safety issues and to report it to the relevant departments as well asthe Senior Operation ManagerTo ensure in house accounting policies are adhered to and to monitor beverageconsumption control, overseeing bi-weekly and monthly stock takesResponsible for the operations rota, ensuring a correct tracking of labour costs is inplaceMonitor agency staff bookings and cost, ensuring that time sheets are filled correctlyand processed for paymentTo ensure the team adhere to the Searcys cash handling and cashing up proceduresand that any discrepancies are reported to the line managerResponsible for the department’s recruitmentTo ensure all Searcy’s personnel procedures, including probationary periods,disciplinary and grievance are always followedTo comply with all legal requirements with reference to (but not exclusively) fireregulations, security, licence requirements and any Local Authority or ClientstipulationsTo ensure that all legislative and Government guidelines are adhered to, including(but not exclusively) The Food Safety Act, Health and Safety at Work Act, theCOSHH regulations, etc. within the areas of responsibilityResponsible for the constant Innovation and development of the operationsdepartmenQualificationsExcellent product knowledge (food/beverage)Experience in running large events, dinnersStrong business acumenLeads by example by acting professional at all timesTakes initiative and leads innovation and keep abreast with current trends in themarket.Supportive / Team playerFinancially astuteExperience in managing and leading a teamExcellent customer care skillsAdditional InformationSearcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!

#J-18808-Ljbffr