Customer Experience and Workplace CoordinatorAbout the roleWhat you''ll do Welcome and support visitors and colleagues, delivering a consistently professional front-of-house experience. Manage visitor check-in and badges, coordinate hosts, and stay alert to security risks (e.g., tailgating). Coordinate meeting rooms, including set-ups, equipment checks, and catering readiness. Raise and track facilities requests via the helpdesk; resolve straightforward issues and manage services such as lost property. Maintain strong floor presence-spot issues early, support cleanliness standards, and complete routine audits (e.g., clear desk, lockers/storage). Support reporting and operational handovers across reception and security. Follow and promote HandS, security, and data protection requirements; support emergency checks and equipment coordination. Support events and other ad-hoc duties as required. What you''ll bring At least 6 months'' experience in a fast-paced, high-standard customer service environment (reception experience is a plus). Comfortable using room-booking / front-of-house systems (e.g., EMS, CABS, Condeco, Fidelio, Datacraft). Working knowledge of workplace Health and Safety and a strong security mindset. Intermediate Microsoft Office skills (Word, Excel, PowerPoint, Outlook). Fluent English (written and verbal). Professional, approachable communication style and strong organisation/prioritisation skills. Proactive, adaptable, and comfortable supporting multip