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Contract

Membership Executive

City
money-bag 24000.00-24000.00 Annual
3086156065
Posted Today

Our client is a market leader within their field who provide a 1st class level of service to their members. As a result of continued growth and success, our client is looking a Membership Executive to join a dynamic and friendly team.This is a Maternity Cover Contract for 12 months.No one day will be the same and you will be providing members with support and advice across multiple areas such as application forms, processing applications, taking payments, quotations and offering support and general admin where neededThis is a process led role that will require you to communicate with members via email, the telephone and through their webchat portal. You will need to have excellent attention to detail, the ability to prioritise and manage your own workload and to be a professional and friendly communicator.Out client has a fantastic benefits package and team culture. If you come from a strong office based, customer service background and have worked within a B2B environment, has ease with systems and Excel, please send us your CV immediately.Key Responsibilities:First point of contact for members and prospective members via email and telephone.Process new membership applications, including conducting credit checks etc.Handle membership renewals, process financial transactions.Maintain accurate records in the CRM system.Manage multiple email inboxes and web chat services.Provide support for changes in membership type, name changes, and other member amendments.Coordinate with t

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