We are working with a commercial dealership based in Thetford, Norfolk. They are in need of a Parts Advisor. Employee Benefits Overtime payment. Bonus Scheme. Increased holiday entitlement with length of service. Recruitment incentive awards. Healthcare scheme. Cycle to work scheme. Working Hours 40 hours per week, Monday to Friday Main Duties and Responsibilities Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives Excellent organisational skills in a customer service environment Person Specification Prior knowledge of the automotive industry. Experience with accounting and payment processes including invoicing and payment collection Computer literate (word, excel and outlook). Excellent administration skills. Enthusiastic. Approachable. Outstanding organisation skills. Good clear telephone manner. Customer service driven. Strive to ensure customer satisfaction at all times. If this role sounds like the opportunity you''ve been looking for then please apply for this position today!