Location: Birmingham (On-site, 5 days per week) Contract Length: Initial 5-6 months About the RoleHays is partnering with a local council to recruit an Accounts Receivable Lead to support a large-scale financial transformation project. This position sits within a dedicated Surge Team, providing specialised support across cashflow-critical activities and customer-facing processes.This is a hands-on role requiring deep Accounts Receivable expertise, strong problem-solving capability, and experience navigating complex system or billing issues within fast-paced project environments.Key ResponsibilitiesAccounts Receivable SMEResolve AR-related issues including invoice creation and posting errorsInvestigate and correct customer master data defectsAddress cash application mismatchesResolve credit management issuesMonitor and fix dunning or debt recovery workflow errorsBilling SpecialistsSupport high-volume billing runsValidate batch jobs, system outputs, and interface performanceCash Application SpecialistsUndertake manual clearing activities during system defectsSupport delays in bank reconciliations and ensure accurate allocationData / Integration AnalystInvestigate system failures or mismatches across ERP, CRM, e-invoicing, and banking platformsSupport defect analysis and resolution to maintain end-to-end AR process integrityCandidate RequirementsProven senior-level Accounts Receivable experienceStrong background working within surge teams or large transformation projectsMust hav