Operations Director £110,589 South East London Hybrid Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. As an organisation we are concerned with people, their homes, and communities. Today, we own and manage around 4,500 homes across South East London. We strive to continually improve the quality and range of our affordable homes and services for the benefit of the people and communities in the local areas we serve, extending opportunities and improving neighbourhoods. We are excited to be recruiting for a new Operations Director, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of a forward-thinking executive team working across a broad brief. As a key member of our Executive Team, your key focus will be on improving and increasing customer satisfaction, and you will have the opportunity to lead on key projects that will directly contribute to this area. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities. We value a collaborative approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented housing and property teams, providing advice, support and guidance. Your track record of successful management of substantial property ser