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Permanent

Client Services Administrator

Glasgow
money-bag 26000.00-26000.00 Annual
3103928015
Posted 2 weeks ago

The role - Client Services Administrator Salary - 26-28k per annum Location - Glasgow City Centre (Hybrid-Working)Hours - 9.00-17.00 - Monday to Friday The RoleWe''re recruiting a proactive Client Services Administrator to support a key client as an extension of their Learning and Development (LandD) team. This is a fast-paced, client-facing role focused on coordination, advice, and delivery.Reporting into the Head of the Contracts Team, you''ll manage day-to-day client activity, handle incoming requests, and support delegates and suppliers throughout the training process. This is a varied role where no two days are the same, and priorities can change quickly.Key ResponsibilitiesAct as the day-to-day point of contact for key clients, managing a steady inflow of requestsSupport the client''s LandD function by advising on professional development options and available training solutionsLiaise with training suppliers and internal academies to source appropriate coursesManage delegate requests, bookings, and queries from start to finishWork with budgets, going out to market to identify suitable and cost-effective learning solutionsProcess exams and support associated training administrationJoin regular Microsoft Teams calls and discussions with clientsConfidently manage expectations and timelines with clients when neededPrioritise workload effectively in a fast-moving environment where work can be unpredictableAbout the TeamYou''ll be joining a stable, experienced team with very

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