Pensions Assistant Manager
About the company: Are you an experienced Senior Pensions Administrator or Deputy Team Leader looking to take the next step in your career? This is a brilliant opportunity to join one of the UK''s respected Pensions Consultancies as they continue to grow their market-leading pensions administration team. Our client operates a flexible hybrid working arrangement of 2x days per week in the office, ideally aligned to the Croydon office but other office locations will be considered. About the role: As an Assistant Team Manager, you''ll play a pivotal role in delivering exceptional pension administration services across a portfolio of Defined Benefits of Defined Contributions Pension Schemes. You''ll manage day-to-day client relationships, oversee workflow and quality, and provide leadership and support to a talented team of Pension Administrators. You''ll act as a key point of contact for clients, ensuring service excellence and compliance, while helping to mentor and develop team members to reach their full potential. Key responsibilities: Over see the allocation and prioritisation of daily workloads across your portfolio.Ensure all work meets service level agreements and compliance standards.Peer-review calculations and member communications.Support, coach and mentor team members, fostering a collaborative and inclusive culture.Attend client and trustee meetings, presenting reports and updates.Identify and manage ad-hoc pension projects. Key skills and experience required:
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