We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, (url removed) and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

We believe in the power of food and drink to bring people together, whether in a restaurant or speciality caf-, to inspire them to do great things at work.

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Our food is crafted onsite by passionate people using the best ingredients and we know that a balanced, plant focused, natural, fresh and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work.

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We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate and unite our customers.

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More about the role:

Responsibilities Include:

• Lead and inspire a high performing management team and champion our approach to being an outstanding place to work
• Drive a culture of training and development within all outlets and a focus on outstanding service from all colleagues
• Work closely with the events teams to support growth in our hospitality and events business and a first class catering offer
• To be responsible for the overall efficient and effective management of the contract
• Build and maintain a positive and effective client relationship ensuring we are true partners in their business
• To ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customers
• Work with the marketing team to implement creative and impactful marketing and event campaigns to deliver a first-class experience-
• Action plans are completed following consumers satisfaction surveys
• To ensure the contract is fully compliant with company policies and procedures
• To deliver on the agreed financial budget and run commercially in line with net income and cost targets
• Be innovative and proactive bringing new ideas forward to the client
• Champion and monitor all Health and Safety, Food Hygiene, Environmental and HR procedures

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Who you are:

As the Contract Director, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute.

• Proven experience in leading and managing a high performing team.
• Extensive operational experience in a similar sized role
• Exceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills.
• Track record of growing sales in both a competitive retail environment and through hospitality and events business
• Foodservice Contract Catering background
• Excellent commercial acumen
• Ability to communicate effectively at all levels.
• Knowledge of how to use customer insight to build a compelling proposition and utilisation of digital and technology to maximise footfall and revenue