Internal Account Manager/Administration

Huddersfield

£27-30K depending on experience plus bonus and benefits

Monday to Friday

Are you ready to join a vibrant commercial company in Huddersfield as a Permanent Internal Account Manager? At Mpeople, we’re partnering with a dynamic organisation that values passionate relationship-building and strategic growth.

This role offers a fantastic opportunity for an experienced account manager to thrive in a supportive environment, driving long-term customer success and revenue growth. You will represent a company dedicated to delivering tailored solutions and building lasting partnerships
 

Duties to include:

• Build and nurture strong relationships with clients, ensuring their needs are fully understood and addressed.
• Proactively follow up on quotations and sales opportunities to maximise conversion rates and enhance customer engagement.
• Sales order processing and ensuring a smooth process from start to finish
• Apply technical product knowledge to identify client requirements and recommend bespoke solutions that align with their operational goals.
• Recognise opportunities for up-selling, cross-selling, and account expansion based on client usage patterns and needs.
• Anticipate client challenges and resolve issues before they escalate, maintaining high levels of customer satisfaction.
• Collaborate closely with finance and operations teams to ensure seamless service delivery and secure client retention.
• Maintain accurate CRM records, and monitor pipeline progress 
• Aim to meet or exceed revenue, retention, and growth targets, contributing to the overall success of the team and organisation.

• Proven experience in sales, account management, Sales Admin, cross and upsell or client success, ideally within a commercial or technical environment.
• Experience working with Sage and CRM platforms such as Salesforce or HubSpot - desirable
• Strong communication skills, 
• Self-motivated, results-oriented, and capable of working independently as well as part of a team.
• Excellent problem-solving skills and the ability to think strategically and analytically.
• Resilient, adaptable, and comfortable managing multiple priorities in a fast-paced environment.
• Customer-centric mindset with a solutions-focused approach and a knack for building long-term client relationships.
   

If you’re ready to take the next step in your sales career and thrive in a role that values your expertise and initiative, we would love to hear from you.  For further details, please forward your CV for consideration.

Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume your application has been unsuccessful on this occasion